New Delhi, 02 July, 2026: The Government of India has identified substance abuse and drug trafficking as major social and public health concerns. Beyond individuals, these issues affect families, communities, and public safety. To strengthen citizen participation and improve access to support services, the Government recognised the need for an accessible and confidential platform for reporting drug-related activities and seeking assistance.
To bridge this need, National Narcotics Helpline MANAS (Madak Padarth Nishedh Asoochna Kendra) was launched on 18 July 2024 under the aegis of the Narcotics Control Bureau (NCB), Ministry of Home Affairs, Government of India, in collaboration with the Digital India Corporation (DIC). Built as a secure, technology-driven platform, MANAS enables citizens to report drug-related activities, seek counselling, and access rehabilitation support at any time.
MANAS brings together the vision of Digital India and the mission of a Nasha Mukt Bharat. The platform is accessible through the national helpline number 1933, the official portal, email and the UMANG app. By making support available through these platforms, MANAS empowers citizens to actively participate in the fight against drug abuse instead of remaining silent bystanders.
| Did You Know? India’s first comprehensive report on Magnitude of Substance Abuse of India (2019) revealed the true scale of the drug abuse problem.
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MANAS is designed around citizen needs, combining reporting, counselling, and awareness within a single architecture.
- Citizens can confidentially report drug trafficking, peddling, illegal cultivation, and related activities without revealing their identity.
- People affected by addiction can access counselling and support, with calls transferred to the Ministry of Social Justice and Empowerment helpline 14446.
- Services remain accessible anytime through the 1933 helpline, the web portal, and the UMANG application, ensuring nationwide reach.
- Digital ticket generation and workflow management enable faster information sharing with concerned agencies, improving coordination and response time.
- Inclusive features such as multilingual call support, a Smart IVRS, chatbot integration and regional language assistance are being developed to widen access further.
How MANAS Strengthens the Digital India Promise
- MANAS is a working example of how technology can be leveraged to protect citizens and deliver public services. It advances the vision of the mission in clear, practical ways:
- MANAS works around the clock, and can be reached from anywhere in India.
- It turns public alertness into useful, on-record intelligence, making people active partners in governance rather than passive recipients of services.
- Every report can be logged, registered, tracked and resolved through digitized workflows, bringing speed, transparency and accountability.
- It links the public directly with the 30 NCB Zonal Units and 36 State and Union Territory Anti-Narcotics Task Forces (ANTFs).
- The portal is designed as a unified, secure and bilingual platform.
- It runs awareness drives on the MyGov portal, such as quizzes, poster contests and reel-making contests, to engage teenagers and youth across the country.
- Because information is captured digitally, the data can be studied for patterns and trends, helping agencies see where problems are rising and plan their response.
- Source: PIB
